Frequently Asked Questions

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We use high-quality TPE (Thermoplastic Elastomer) and silicone materials for our dolls. These materials are chosen for their lifelike appearance, softness, and durability.

Yes! We offer a variety of customization options, including body types, facial features, and even skin color. Please contact us directly for more details on customizing your order.

Absolutely! We specialize in bulk orders for businesses and resellers. Please reach out to our sales team for more information on bulk pricing and order processing.

You can place an order directly on our website by selecting the product(s) you want and proceeding to checkout. If you have any issues or prefer to order over the phone, our customer service team is happy to assist.

Due to the nature of our products, we do not accept returns or exchanges once the doll has been opened. However, if the doll arrives damaged or defective, we will provide a replacement or partial refund.

Due to the nature of our products, we do not accept returns or exchanges once the doll has been opened. However, if the doll arrives damaged or defective, we will provide a replacement or partial refund.

Delivery times vary depending on your location and the shipping method you choose. Typically, orders are processed and shipped within 3–7 business days, with delivery taking between 7–14 business days. International shipping may take longer.

Yes, all orders are shipped in plain, unmarked packaging to ensure your privacy and discretion.

You can cancel your order within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be possible if the order has already been processed or shipped.

You can reach our customer support team via email at [service@wholesalesexdolls.com] or through our contact form on the website. We are available to answer any questions or address any issues you may have.

Yes, we offer worldwide shipping! Shipping times and costs vary depending on the destination, and any customs duties or taxes are the responsibility of the customer. Please check with your local authorities for more information.